The global robotic process automation (RPA) market is expected to reach a value of $17.43 billion by 2028, according to a recent report by SkyQuest. RPA adoption is on a growth trajectory as businesses continue to realize its lasting benefits, including improved process efficiency, cost savings, ROI gains, and more. For businesses that have yet […]
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What are the challenges of implementing chatbots for enterprise? Conversational AI chatbots handle larger volumes and more complex queries. This is due to the nature of the organizations they serve. Whilst chatbots normally meet customer needs by tackling simple FAQ type queries that are deemed as straightforward, more complex queries can lead to more complex
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Chatbots are part of a larger digital transformation initiative that is ushering in a new era of superior customer experience. Today’s consumers demand greater personalization, better experiences, and more self-service options. Chatbots help businesses meet these needs. However, the rapid evolution of chatbot technology distracted many from the tool’s purpose; businesses became focused on the
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As part of its digital journey, Habib Bank Limited (HBL) has successfully launched the first Facebook Natural Language Understanding (NLU) chatbot with regional language capabilities. CEO of HBL, Muhammad Aurengzeb in an interview in 2020 stated that “an essential part of banks plans to transform digitally has to be based on heightened customer expectations“ He further stated that banks need to
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Intelligent chatbots are widely being adopted across all types of companies. Since their birth, with innovative but simple use, chatbots have evolved. You can rely on these chatbots now more than ever.
In the years ahead, we can confidently say that chatbots will become a permanent feature for all kinds of companies.
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M.M. is honored to announce that its flagship Robotic Process Automation product “Autosphere” won a Gold Award in “ICT Services” under Business Services at the 20th Asia Pacific ICT Alliance (APICTA) Awards which were held virtually on December 15th, 2021. The awards were hosted by PIKOM – The National Tech Association of Malaysia. M.M. is
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Acceleration for change has led to innovations. Comfort in technology is growing for non-technical companies and tech giants are making bigger leaps. With these in mind, we want to present the top digital trends for 2022.
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“The use of artificial intelligence in business operations and practices has become a necessary rite of passage into the 21st century. 47% of digitally mature organizations (those with advanced digital practices) already have a defined AI strategy, and 84% of business executives agree that the incorporation of AI allows their company to sustain a competitive
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M.M. is proud to announce that our flagship RPA product Autosphere is now on the Microsoft commercial marketplace: Microsoft Azure. M.M. is aiming to launch its products on other storefronts as well, including AppSource AI. Autosphere is one of the first RPA platforms from the Asian region to be selected by Microsoft for Azure Marketplace.
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M.M. is proud to announce that Autosphere, our Robotic Process Automation (RPA) platform, won two of the most prestigious P@SHA ICT Awards. These awards bestow recognition to Pakistan’s software and service companies by providing local, regional and international exposure through on-going promotional activities. In the 17th annual awards, Autosphere won the Gold Awards in the
M.M. bags two gold awards at P@SHA 17th Annual Awards 2021 Read More »