Conversational AI
Eliminate long wait times and enable instant query resolution that bridge the communication gap between your customers and your company.
Improve customer experience through conversational AI
Conversational AI mimics human-like conversations through natural language processing. It enables 24/7 availability, real-time query resolution, and automation of customer service operations. The use of conversational AI can be integrated into various platforms such as websites, mobile apps, and messaging applications, providing customers with a seamless and effortless experience.
M.M. enables businesses to automate their customer service operations, reducing the workload on human agents, and enabling them to focus on more complex issues.
What we offer in Conversational AI
Automated Customer Support
Delivery of highly quality, low effort and 24/7 customer support.
Increased Customer Engagement
Instant query resolution provides increased customer engagement.
Time Saving
Can save precious time of human resource in multiple offices.
Immediate Availability
Bots can work tirelessly, creating a sense of all time availability.
Better Team Productivity
Teams can focus on their main tasks and be more productive.
Cost Effectiveness
Proves to be cost effective as it reduces expenses regarding staffing.
Scalability of Support
Provision of customer support is possible on a very large scale.
Case Study - HBL HR Helpdesk Chatbot
M.M. provided HBL with an artificially intelligent chatbot when HBL felt a need of a banking chatbot to increase the quality of overall customer experience. Our chatbot provided easy access to user accounts and seamless conversations with customers.
Case Study - HBL Banking Chatbot
M.M. provided HBL with an artificially intelligent chatbot when HBL felt a need of a banking chatbot to increase the quality of overall customer experience. Our chatbot provided easy access to user accounts and seamless conversations with customers.