Enhancing Operational Efficiency in the FMCG Industry with Samsung Knox

Introduction:

Our client, an FMCG company with a large distribution network, faced challenges related to data management, communication, and revenue leakages. They were burdened with an MDM solution that required an entire IT team to manage day-to-day tasks, generating reports, running queries, and fleet communication. The fast-paced and high-volume transactions of the FMCG world added to the complexity. To overcome these challenges, they adopted Samsung Knox, a comprehensive mobile security solution, resulting in a significant reduction in IT costs and improved operational efficiency.

Solution:

Adopting Samsung Knox for Streamlined Device Management The deployment of Samsung Knox enabled our client to achieve significant improvements in device management, data security, and cost reduction. With Knox Manage, they gained complete visibility of the entire fleet, generating critical reports with a click of a button, and reducing query lead times by 95%. Additionally, Knox Manage provided remote device control, ensuring secure data protection and compliance.

Reducing IT Utilization by 80%:

Before deploying Samsung Knox, the client’s IT team was burdened with day-to-day tasks such as running queries, managing fleet communication, generating reports, and running updates. These activities required a significant amount of time and resources, resulting in revenue leakages. Within the first month of deploying Samsung Knox, our client reduced their IT team’s utilization on managing an EMM solution by a staggering 80%. The centralized console provided by Knox Manage enabled the IT department to manage and configure devices remotely, eliminating the need for manual updates and reducing onboarding expenses.

Improving Operational Efficiency and Compliance:

Samsung Knox provided our client with a centralized console to manage their devices effectively, reducing the need for manual updates and enabling the IT department to monitor and control device usage seamlessly. This centralized approach resulted in a 75% reduction in resources per employee, optimizing their operational efficiency. Furthermore, Samsung Knox provided secure data protection and compliance with industry regulations, ensuring that the company’s sensitive data remained secure at all times.

Conclusion:

By adopting Samsung Knox, our client, an FMCG company, achieved remarkable improvements in operational efficiency, data security, and cost reduction. The centralized console provided by Knox Manage enabled the IT department to manage and configure devices remotely, reducing onboarding expenses, and eliminating the need for manual updates. Our client reduced their IT team’s utilization by 80%, achieved a 75% reduction in resources per employee, and gained complete visibility of their entire fleet. Samsung Knox provided secure data protection and compliance, safeguarding the company’s sensitive data, and enabling them to realize their true potential in the FMCG industry.

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