Featured Blogs

The fear of #GenAI wiping out jobs is giving way to something more grounded: practical innovation.

GenAI isn’t the Prophesied Job Killer. What Does This Mean for Telcos?

Leave a Comment / AI, Blogs, Digital Transformation, Featured Blogs /

GenAI’s certainly the buzzword of the decade, fed by OpenAI’s rapid growth and the promise of eventual artificial general intelligence (AGI). But although use cases for improving personal productivity have emerged, enterprise applications remain elusive.  Salesforce’s Super Bowl 59 ad is perhaps the most apt example of this gap; the ad showed genAI assisting Hollywood […]

GenAI isn’t the Prophesied Job Killer. What Does This Mean for Telcos? Read More »

Agentic process automation: Top startups & best practices 

Leave a Comment / AI, Best Practice, Blogs, Featured Blogs /

Introduction  Agentic process automation (APA) is reshaping how industries handle repetitive and complex tasks. By deploying intelligent agents across diverse workflows, APA promises cost efficiency, improved productivity, and better decision-making. Here’s a look at four high-potential vendors driving innovation in this space and best practices to ensure successful adoption.  4 promising vendors in the agentic

Agentic process automation: Top startups & best practices  Read More »

9 telecom sector trends to watch out for in 2025

9 telecom sector trends to watch out for in 2025 

Leave a Comment / Blogs, Featured Blogs /

The telecom sector is evolving rapidly as it heads into 2025. Trends like 6G development, energy-efficient technologies, and AI-powered solutions are transforming service delivery. Operators are focusing on improving efficiency, sustainability, and customer experience. Virtual SIM technology, RCS messaging, and smart city infrastructure will also play key roles.  This article discusses the top 9 telecom sector

9 telecom sector trends to watch out for in 2025  Read More »

UiPath vs Automation Anywhere: Comparing IA Platforms 

Leave a Comment / AI, Featured Blogs, RPA /

There is significant potential for automation across various industries, including banking, healthcare, and insurance. By 2025, the Robotic Process Automation (RPA) sector is projected to generate approximately $22.5 billion. Currently, over 78% of businesses are using RPA in their operations.  UiPath and Automation Anywhere (AA) are two leading vendors facilitating the adoption of RPA solutions

UiPath vs Automation Anywhere: Comparing IA Platforms  Read More »

M.M. Achieves Premium Managed Service Provider Status with Samsung Knox 

Leave a Comment / Featured Blogs, Press Releases /

Mercurial Minds (M.M.) has earned Premium Managed Service Provider (MSP) status with Samsung Knox, joining an exclusive group of partners with advanced capabilities in mobile security and management. This recognition reinforces M.M.’s position as the leading end-to-end Samsung Knox provider in the APAC region, demonstrating its commitment to delivering top-tier mobile solutions across industries.  With this

M.M. Achieves Premium Managed Service Provider Status with Samsung Knox  Read More »

Automation in Telecom: Where Success lies

Automation in Telecom: Where Success Lies

Leave a Comment / Blogs, Digital Transformation, Featured Blogs /

The use of telecom services is growing rapidly, fueled by new technologies like edge computing, 5G, and the AI-based Internet of Things (AIoT). For telecommunication companies, this growing demand offers substantial financial prospects, but it also brings with it some major obstacles. Network usage nearly doubles every year, and as a result, even simple functions

Automation in Telecom: Where Success Lies Read More »

How to Build and Scale Your RPA CoE (Center of Excellence)

How to Build and Scale Your RPA CoE (Center of Excellence)

Leave a Comment / Featured Blogs, RPA /

In an effort to deploy, scale, and sustain organization-wide automation, an enterprise may establish a center of excellence for robotic process automation (RPA CoE). However, for the CoE to succeed in its operational goals, a clearly defined strategy is necessary; one that addresses potential challenges, encourages innovation, and empowers process owners to view processes from

How to Build and Scale Your RPA CoE (Center of Excellence) Read More »

Discover how having an OTT platform can set you apart as a telco, help you maximize profits, increase your customer base, and secure your place in the changing telecommunications landscape.

Exploring OTT Revenue models for Telecom

Leave a Comment / Blogs, Featured Blogs /

The telecommunications sector is undergoing rapid changes as the industry grapples with constantly evolving technology, declining revenue streams, and competition from OTTs. Once at the forefront of the digital revolution, many telcos are finding that some of their services are becoming redundant in the growing wave of content platforms. In the past few years alone,

Exploring OTT Revenue models for Telecom Read More »

Scroll to Top