AI

The fear of #GenAI wiping out jobs is giving way to something more grounded: practical innovation.

GenAI isn’t the Prophesied Job Killer. What Does This Mean for Telcos?

GenAI’s certainly the buzzword of the decade, fed by OpenAI’s rapid growth and the promise of eventual artificial general intelligence (AGI). But although use cases for improving personal productivity have emerged, enterprise applications remain elusive.  Salesforce’s Super Bowl 59 ad is perhaps the most apt example of this gap; the ad showed genAI assisting Hollywood […]

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Understanding agentic AI: How it works and its impact 

You’ve probably come across publications and social media posts declaring agentic AI as the next frontier of artificial intelligence. These agents are said to perform tasks that require decision-making and collaborate with each other. For example, one agent might tackle research work while another takes the insights and actions them.  Now, how much of this

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Agentic process automation: Top startups & best practices 

Introduction  Agentic process automation (APA) is reshaping how industries handle repetitive and complex tasks. By deploying intelligent agents across diverse workflows, APA promises cost efficiency, improved productivity, and better decision-making. Here’s a look at four high-potential vendors driving innovation in this space and best practices to ensure successful adoption.  4 promising vendors in the agentic

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The impact of Agentic Process Automation across sectors 

Introduction  Agentic process automation (APA) refers to the use of intelligent systems or software agents that autonomously execute tasks, make decisions, and adapt to changing conditions within business processes. It combines automation with a degree of autonomy, allowing the system to operate with minimal human intervention. This technology is transforming multiple industries by driving operational

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Agentic process automation: A new era of business efficiency 

Introduction  Agentic process automation (APA) is the latest evolution in business automation, surpassing traditional robotic process automation (RPA) and intelligent automation (IA). While previous methods focused on task automation, APA features autonomous AI agents that can make decisions, learn from experiences, and adapt in real time.  This article will cover how APA differs from earlier

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UiPath vs Power Automate: Comparing RPA Platforms 

Considering robotic process automation (RPA) for your business? UiPath and Power Automate dominate the market, together holding around 70% of the global market share. Both platforms aim to boost productivity, reduce manual labor, and streamline workflows by automating monotonous tasks. While they share similar goals, each has unique features and strengths that cater to different

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UiPath vs Automation Anywhere: Comparing IA Platforms 

There is significant potential for automation across various industries, including banking, healthcare, and insurance. By 2025, the Robotic Process Automation (RPA) sector is projected to generate approximately $22.5 billion. Currently, over 78% of businesses are using RPA in their operations.  UiPath and Automation Anywhere (AA) are two leading vendors facilitating the adoption of RPA solutions

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Top 5 Intelligent Automation Tools 

Humans experience a range of emotions—energy, fatigue, motivation, boredom—that naturally affect their work. While people excel at problem-solving and critical thinking, they can’t work non-stop or completely avoid mistakes.    This is where intelligent automation comes in. Like a tireless assistant, it doesn’t get exhausted, bored, or make errors, and it continuously improves. From processing invoices

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automation-telecom-mergers-and-acquisitions

Intelligent Automation: A Game Changer for Telecom M&A

Mergers and acquisitions (M&A) are key drivers of growth for telecom companies (telcos), helping them acquire new technologies, expand their revenues via adjacent industries, and consolidate market power. However, these deals are susceptible to challenges related to systems integration, regulatory compliance, workforce and customer management, and cultural alignment, which can lead to delays and costly

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Intelligent Back-Office Automation: A Practical Guide

The back-office is where the numbers get crunched, the paperwork gets done, and the gears keep turning to ensure that everything in the organization runs smoothly. It plays an instrumental role in ensuring that all the nitty-gritty work is taken care of and the business continues to operate as normal. While back-office functions are essential

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