Author name: Dr Khalid Basit

Director of Automation Consultancy at M.M. & COO TIAC (Telecom Intelligent Automation Council). A seasoned expert in guiding organizations through transformative journeys. Specializes in initiating process discovery sessions that allow clients to envision change. Supporting them through each step, culminating in the realization of digital transformation necessary to drive tangible business value.

Understanding agentic AI: How it works and its impact 

You’ve probably come across publications and social media posts declaring agentic AI as the next frontier of artificial intelligence. These agents are said to perform tasks that require decision-making and collaborate with each other. For example, one agent might tackle research work while another takes the insights and actions them.  Now, how much of this […]

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Robotic Process Automation (RPA) 

Introduction: What is RPA?  Employees spend hours on repetitive, manual tasks that are essential but tedious. Robotic process automation (RPA) offers a smarter solution. Using software bots, RPA automates rules-based tasks like data entry, payroll processing, and report generation. This helps organizations work more efficiently, reduce errors, and free employees to focus on creative, high-value

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UiPath vs Power Automate: Comparing RPA Platforms 

Considering robotic process automation (RPA) for your business? UiPath and Power Automate dominate the market, together holding around 70% of the global market share. Both platforms aim to boost productivity, reduce manual labor, and streamline workflows by automating monotonous tasks. While they share similar goals, each has unique features and strengths that cater to different

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UiPath vs Automation Anywhere: Comparing IA Platforms 

There is significant potential for automation across various industries, including banking, healthcare, and insurance. By 2025, the Robotic Process Automation (RPA) sector is projected to generate approximately $22.5 billion. Currently, over 78% of businesses are using RPA in their operations.  UiPath and Automation Anywhere (AA) are two leading vendors facilitating the adoption of RPA solutions

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Top 5 Intelligent Automation Tools 

Humans experience a range of emotions—energy, fatigue, motivation, boredom—that naturally affect their work. While people excel at problem-solving and critical thinking, they can’t work non-stop or completely avoid mistakes.    This is where intelligent automation comes in. Like a tireless assistant, it doesn’t get exhausted, bored, or make errors, and it continuously improves. From processing invoices

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Defining AI Framework to deliver value-driven processes

Defining AI-Frameworks to Deliver Value-Driven Processes

AI’s role in enterprise digital transformation The power of AI lies in its ability to discern patterns within data, a capability that has enhanced how businesses perceive and tackle challenges. However, the true strength of AI emerges when these data patterns are translated into frameworks that redefine organizational processes. In this way, all business problems

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How to Build and Scale Your RPA CoE (Center of Excellence)

How to Build and Scale Your RPA CoE (Center of Excellence)

In an effort to deploy, scale, and sustain organization-wide automation, an enterprise may establish a center of excellence for robotic process automation (RPA CoE). However, for the CoE to succeed in its operational goals, a clearly defined strategy is necessary; one that addresses potential challenges, encourages innovation, and empowers process owners to view processes from

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Is Automation About Reducing FTEs?

Is Automation About Reducing FTEs?

Automation is the re-engineering of processes to employ a minimal amount of human intervention using machines, technology, or systems. Automation aims to reduce manual labour and error-prone processes while increasing productivity, efficiency, and accuracy. Automation has proven to be essential in many industries, including information technology, manufacturing, transportation, healthcare, and finance. It entails streamlining repetitive

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Learn how to reduce costs, save time, and improve process efficiency by implementing RPA for accounts payable.

RPA for Accounts Payable: Use Cases and Best Practices

How your business manages its accounts payable processes (AP) can directly influence your cash flow; successful AP management means you’re not paying late fees or duplicate invoices, you’re not suffering from unreliable data, and you’re maintaining positive relationships with your suppliers. But an inefficient, poorly managed AP process? That’ll harm your cash flow and –

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